Business 25 September 2026 Daily Monitor (Uganda)

Uganda's Insurance Sector Sees Growth Through Alternative Sales Channels

Uganda's insurance industry experienced significant expansion in the first half of the year, driven by innovative distribution strategies like bancassurance and agency networks. These alternative channels are proving crucial in reaching a wider customer base and boosting overall policy uptake. Source: https://www.monitor.co.ug/uganda/business/insurance/how-alternative-channels-fuelled-insurance-growth-5609810

The Ugandan insurance market has witnessed a commendable surge in growth, with alternative distribution channels playing a pivotal role in this expansion during the first half of 2024. Beyond traditional methods, the adoption of bancassurance, which involves banks selling insurance products, has been particularly impactful. This strategic partnership allows insurers to leverage the extensive customer networks and established trust of financial institutions, thereby broadening their market reach.

Furthermore, the revitalization and enhancement of agency networks have also contributed substantially to the sector’s success. By investing in training and empowering agents, insurance companies are better equipped to engage with potential clients, explain complex products, and build lasting relationships. This hands-on approach is essential for demystifying insurance and making it more accessible to the general populace.

The combined efforts through these alternative channels have not only increased the number of policies sold but have also diversified the customer base. This suggests a positive trend towards greater financial inclusion and a growing awareness of the importance of insurance among Ugandans. The sector’s ability to adapt and embrace new distribution models is a key indicator of its resilience and potential for future development.

As the industry continues to evolve, the focus on these supplementary sales avenues is expected to remain strong, promising further growth and a more robust insurance landscape for Uganda.

Source: Daily Monitor (Uganda)